Our IT Groups
University Technology Services (UTS)
UTS provides support to Enterprise technology including MacID, student and employee email, MOSAIC, Avenue to Learn, IT Security, and more.
Research & High-Performance Computing Support (RHPCS)
The RHPCS group provides computing support to the research and high-performance computing communities at McMaster.
Computer Services Unit (CSU)
CSU, under the Faculty of Health Sciences, provides services such as classroom and collaborative technologies and infrastructure management.
Information Box Group
Humanities Media & Computing (HMC)
HMC provides computing and technology support to the Faculty of Humanities.
Sherman Centre for Digital Scholarship
The Lewis and Ruth Sherman Centre for Digital Scholarship provides consulting and technical support to faculty and graduate students with all levels of technological experience.
Digital Research Commons Pilot (DRCP)
A three-year initiative to build a more connected, capable, and researcher-focused approach to digital research support.
DeGroote School of Business (DBS) ITS
The DBS IT team serves the needs of McMaster University- DeGroote School of Business.
Faculty of Engineering
The Faculty of Engineering’s technology services are provided by various resources within each department. Their mission is to support the teaching and research goals of our faculty, students, and staff, and to provide leading-edge technology solutions for these initiatives.
Student Affairs Technology Team
The Student Affairs Tech Team provides full technology support to our clients within McMaster’s Department of Student Affairs. Our services include application and personal computing support, web site and application development and hosting , systems integration services as well as I.T. and technology project management. For further information, please contact Michael Sowerby (sowerby@mcmaster.ca). Support requests may be forwarded to the SATT Helpdesk at helpme@mcmaster.ca or extension 23167.
Connectivity Newsletter
A monthly newsletter produced for the IT community, by the IT community. This activity is a communications experiment originating from the Tech Round Table (TRT) in response to feedback from our 2017 IT Forum. We welcome content submissions from all IT employees across campus.
Software and Web Applications
The McMaster Campus Store
The McMaster Campus store sells a wide variety of software including Microsoft, Adobe, and Educational Licensing. For more information please visit the Campus Store software page.
LimeSurvey
The Office of the Vice President, Research offers our research community free access to the survey service, LimeSurvey, ‘Central Instance’ – a tool that allows survey data to be collected and stored locally (on-campus). Our LimeSurvey Resource Hub can provide you with more information.
MATLAB
McMaster has embarked on a pilot test of the MATLAB Total Academic Headcount licensing program from August 2020 – July 2023. All faculty, researchers, and students are eligible to download and install these products on their university computers as well as their personally-owned computers.
Jupyter Notebook
Jupyter Notebook is an open-source web application that allows you to create and share documents that contain live code, equations, visualizations and narrative text.
Any McMaster faculty, staff or student can log on to an instance of Jupyter Notebook with their MacID and password. This instance of Jupyter Notebook is provided by the Digital Research Alliance of Canada and the Pacific Institute for Mathematical Sciences.
Pavlovia
McMaster has embarked on a pilot test of a site license for Pavlovia software from August 2020 – July 2022. During this period, licenses can be obtained at no cost for all people with an @mcmaster.ca email address by signing in or registering here.
McMaster Web Conferencing – WebEx
WebEx is a web conferencing system that allows real-time communication using audio, video and text chat over the internet. It is a powerful tool that facilitates online meetings, online classes, student group work and other collaborative ideas.
Zoom
All eligible McMaster faculty, staff and active students now have access to licensed accounts! Please note: In some cases, users may need to request a zoom license. Generic, Departmental and Role Based accounts are not eligible for a Zoom license.
Sign in at https://mcmaster.zoom.us/ with your McMaster Email and your MacID password to activate your zoom license account.