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*RHPCS Rates (As of January 2018)

Backup Services

  • Backup services: $500 / yr + one time set up fee ($125 / machine) + contributions to hardware as deemed appropriate (based on volume). Note that the annual fee includes 1TB of data only.
  • Restore services: charged at standard hourly rates
  • Additional space: $300 / TB of data

Hosted Server Packages

Package Number of Hours Included Pricing Details
Package A  5 support hours $500/year (including initial setup fee of $500)
  • 1 CPU core
  • 1GB RAM
  • 1TB of storage and nightly backups (on a 14 day rotating cycle)
  • Basic OS updates & user management
Package B 15 support hours $1,000/ year (including initial setup fee of $500)
  • 1 CPU core
  • 1GB RAM
  • 1TB of storage and nightly backups (on a 14 day rotating cycle)
  • Basic OS updates & user management
Package C

 

$2,000/ year (including initial setup fee of $500)
  • 1 CPU core
  • 1GB RAM
  • 1TB of storage and nightly backups (on a 14 day rotating cycle)
  • Basic OS updates & user management
Package D $4,000/ year (including initial setup fee of $500)
  •  1 CPU core
  • 1GB RAM
  • 1TB of storage and nightly backups (on a 14 day rotating cycle)
  • Basic OS updates & user management
RHPCS LAMP Server Package (* Available by special arrangement only) Available by special arrangement
  • 100 GB of storage
  • Nightly backups on a 14 day rotating cycle

 

Package Group Pricing
Package E Shared Server Web Hosting for Research Units $500/ year (including initial setup fee of $500)
Package F Shared Sever Web Hosting for Administrative & Teaching Units $1,000/ year (including initial setup fee of $500)
Web Hosting for Research Groups Please Contact Us

Upgrades

Extra storage and memory can be purchased for an additional yearly fee subject to capacity.

Custom configurations

The server can be configured as per your specifications. Any applications or custom configurations are billed at a rate of $125 / hour. Support contracts are available at a discounted rate should ongoing system administration be required. Please see our website for support contract rates.

Additional redundant storage ($150 / TB / yr), CPU and memory can be purchased if capacity permits.

    Please contact us for more information.

**Teaching, administrative units and external clients should add 100% to these figures.

Equipment Hosting

  • We charge $500 per unit per year, subject to capacity.
  • Groups who have a level 3 or higher support contract should speak with us if they have equipment hosting needs.

Programming and Computing Support Contracts for McMaster Researchers/ Non- Research Clients

Level Number of Support Hours Pricing for Research Groups (Annual Rate) Pricing for Non-Research Groups (Annual Rate)
1 40 (formerly 1/8 day) $2,500 $4,000
2 75 (formerly 1/4 day) $4,500 $7,500
3 148 (formerly 1/2 day) $8,250 $14,800
4 329 (formerly 1 day) $16,500 $32,900
5 658 (formerly 2 days) $33,000 $52,640
6 987 (formerly 3 days) $49,500 $78,960
7 1316 (formerly 4 days) $66,000
8 1645 (formerly 5 days) $82,500
9 1974 (formerly 6 days) $99,000
10 2303 (formerly 7 days) $115,500

Overages are either billed at the cheaper of either the prevailing hourly rate, or increasing to the next level of support contract.

Non-Contract Work

RHPCS may be contracted on a fee-for-service basis to do installation, configuration and system work for groups who do not have a support contract or who need work beyond the scope of their contract. These jobs can only be undertaken when staff are not fully occupied with regular support work, and are billed at a standard rate of $125 / hr.

More Information

For more information, for pricing on anything not covered above, or to subscribe to our services, please contact us.