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*RHPCS Rates (As of June 2020)

Services:

Service Details Pricing
File System Backup

  • Nightly backups to data centre disk storage
  • Two weeks of file change history retained
  • Longer retention times available upon request but more backup storage
    space may be required
  • Maximum 1TB of backup disk storage
  • Upgrade backup storage capacity: $40 / TB / year
  • Includes maximum of 4 hours of file restoration support time
  • Additional restoration time billed at standard hourly rate
  • $500 per year
  • One time set-up fee of $125 per backup client computer
  • Possible contributions to additional backup server hardware may be required for large-capacity backup storage consumers
Hosted File Server

  • Virtual machine running CentOS linux
  • 1 CPU core, 1GB RAM, 1TB disk space
  • Regular operating system updates
  • Basic user account management
  • 4 hours of system administration time
  • Upgrade disk space: $80 / TB / year
  • Upgrade CPU: contact us
  • Upgrade RAM: contact us
  • Other server configurations: contact us
  • $500 / year
  • Initial setup fee of $500
Web Hosting – Research Units & Groups
  • $125 / year
  • Initial setup fee of $125
Web Hosting – Administrative & Teaching Units
  • $1,000 / year
  • Initial setup fee of $500
Equipment Hosting
  • Groups who have a support contract should speak with us if they have equipment hosting needs.
  • $500 per unit per year, subject to capacity.

Support Contracts:

Level Number of Support Hours Pricing for Research Groups (Annual Rate) Pricing for Non-Research Groups (Annual Rate)
1 40 (formerly 1/8 day) $2,500 $4,000
2 75 (formerly 1/4 day) $4,500 $7,500
3 148 (formerly 1/2 day) $8,250 $14,800
4 329 (formerly 1 day) $16,500 $32,900
5 658 (formerly 2 days) $33,000 $52,640
6 987 (formerly 3 days) $49,500 $78,960
7 1316 (formerly 4 days) $66,000
8 1645 (formerly 5 days) $82,500
9 1974 (formerly 6 days) $99,000
10 2303 (formerly 7 days) $115,500

Overages are billed at the cheaper of either the current hourly rate or the cost increase for the next-higher level of support contract.

Non-Contract Work

RHPCS may be contracted on a fee-for-service basis to do work for groups who do not have a support contract or who need work beyond the scope of their contract. These jobs can only be undertaken when staff are not fully occupied with regular support work, and are billed at a standard hourly rate.

Standard Hourly Rate: $125 / hour

More Information

For more information for pricing on anything not covered above, or to subscribe to our services, please contact us.