Measure of Processes of Care (MPOC), Version 2.0
Summary
The MPOC 2.0 questionnaire is a survey designed to evaluate family-centred care in child health services. It gathers feedback from parents and caregivers about their experiences with healthcare services for their children with disabilities.
This 16-question survey asks families to reflect on their overall experience with a specific child health or rehabilitation program or service centre over the past six months. The goal is to understand how well healthcare teams communicate, collaborate, provide information, and support families as partners in their child’s care. The MPOC 2.0 helps organizations improve service quality, enhance patient and family engagement, and strengthen family-centred care practices.
Website
Tech ID
26-034
Inventors
Peter Rosenbaum, Elizabeth Chambers, Rachel Martens, Kinga Pozniak, Sarah Wellman-Earl, Gillian King
Applications
- Assess quality of family-centred care in pediatric services
- Identify strengths and gaps in communication and provider–family partnerships
- Support continuous quality improvement initiatives
- Evaluate specific child health programs or service centres
- Evaluate multi-site regional or national programs (e.g. through a government ministry)
- Monitor improvements after policy or practice changes
- Inform healthcare policy development and service planning
- Guide resource allocation based on family feedback
- Conduct research on parent experiences and care delivery models
Advantages
- Broad evaluation of family-centred care with fewer, concise questions
- Quick feedback for program evaluation and quality
- Available in different translations
Contact
MILO Copyright Licensing
